Course Overview
This course covers how to lead a team in a way that ensures success. The training program details desirable leadership characteristics, skills, and styles. It is designed to help all managers and leaders develop the essential skills needed to influence and motivate their staff to achieve strong performance.
Participants will also gain insight into how their leadership style impacts those they work with.
Target Audience
This training is suitable for:
- Senior managers
- Middle managers
- Supervisors
- Aspiring managers
- Executive-level professionals
Note: The training will be adjusted/customized based on the participants’ management level.
Mode of Training
- Lectures
- Group discussions
- Practical sessions
- Role plays
- Video-based learning
Learning Outcome
After completing this course, participants will be able to:
- Gain a greater understanding of a leader’s roles and responsibilities
- Create and maintain an efficient, effective, and motivated team
- Understand human behavior to manage teams better
- Improve communication with teams and stakeholders
- Strengthen techniques for team development
- Manage team performance by setting clear targets and monitoring progress in alignment with organizational goals
Course Outline
Leadership
- Leadership definition
- Differences between leadership and management
- Understanding the organization’s vision, mission, core values, and goals
- Functions of a leader
- Attributes of effective leaders
- Who does the leader serve?
- Individual traits recognition session
- Types of leaders
- Servant leadership
- Types of power leaders possess
- Driving change and performance
- Negotiation skills
Motivation
- Emotional intelligence
- Factors affecting motivation
- Motivation techniques
Relationship Management
- Techniques for building rapport
- Techniques for influencing others
- Effective communication skills
- Decision-making and delegation
Decision-Making & Delegation
- Elements of decision-making
- S.M.A.R.T. outcome criteria
- Principles of delegation
Problem Solving
Conflict Management
Teamwork
- Creating and developing a team
- Fostering collaboration among team members
Performance Management
- Evaluating, reprimanding, and counseling staff
- Setting targets and monitoring progress
