Course Overview
Many organizations have chosen to develop and implement a Project or Program Management Office (PMO) to improve coordination and alignment across multiple ongoing projects. As projects become increasingly critical to business success, ensuring they are aligned, on track, and delivering results becomes essential.

A PMO can provide the structure, governance, and oversight required to help projects achieve their intended business benefits within the agreed time and budget.

There are different types of PMOs that organizations can implement. This course will help participants determine the most suitable form of PMO based on the organization’s needs and context.

Target Audience
This course is tailored for:

• Program managers
• Project managers
• Team members or staff involved in managing projects or working in PMOs

Learning Outcomes
By the end of this course, participants will be able to:

• List the benefits and requirements of a Project/Program Management Office
• Understand the characteristics of programs made up of multiple related projects
• Explain how to implement and staff a PMO
• Identify the stakeholders of a PMO
• Describe how to establish controls to manage a Program Management Office effectively

Course Outline

• Why do we need a PMO?
• Understanding portfolios, programs, and projects
• Translating strategic direction into programs
• Program management and project management
• Defining success
• Defining and implementing a PMO
• Assessing organizational maturity level
• Roles and responsibilities of a PMO
• Functions of a PMO
• Steps in PMO implementation
• Operating a PMO effectively