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Leadership Skills
Course Type: Non - Certification
Duration: 2 Days
Professional Development Unit (PDU): 14
Availability: In-House Training | Public Training
Course Overview
This course covers how to lead a team in a way that ensures success.
The training program details desirable manager characteristics, skills, and styles. It is designed to help all managers and leaders develop the essential skills to influence and motivate your staff to achieve good performance.
You will also appreciate the impact your leadership style has on those who work with you.
Course Outline
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Leadership definition
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Differences between Leadership & Management
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Understanding the Organization and its Vision, Mission, Core Values & Goals
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Functions of a Leader
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Attributes of effective leaders
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Whom does the leader serve
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Individual Traits recognition session
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Types of leaders
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Types of power leaders possess
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Styles practiced over the 5 process groups of the Project Management Life Cycle
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Driving Change & Performance
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Negotiation Skills
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Motivation
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Emotional Intelligence
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Motivation techniques to use with your team
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Factors affecting motivation
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Relationship Management
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Building productive relationships with various stakeholder
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Techniques for influencing others
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Techniques for building rapport
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Effective Communication skills
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Decision Making & Delegation
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Decision making elements
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Making decisions with confidence
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S.M.A.R.T. outcome criteria
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Delegation principles
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Problem Solving
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Conflict Management
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Strategy frameworks and toolkits to address problems
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Teamwork
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Tutorial on modern leadership and team development practice
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Live Case Study
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Encourage Collaboration among team members
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Performance Management
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Effective performance management
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Leaders' responsibilities for evaluating, reprimanding, and counseling staff
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Evaluating performance expectations objectively
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Cultivate the art of setting targets and monitor progress
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Learning Outcome
Target Audience
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Managers
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Leaders
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Supervisors
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Budding managers
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Executive levels
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Gain a greater understanding of a leader’s role & responsibilities
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Create and maintain an efficient, effective and motivated team
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Understand human behavior to manage the team better
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Improve their ability to communicate with the team and the various stakeholders
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Strengthen their techniques for the development of the team
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Manage the performance of the team by cultivating the art of setting targets and monitor progress in line with organizational goals
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